kg77 Privacy Policy

When you register and use the kg77 platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data automatically when you access our platform, such as your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve your overall experience. If you contact our support team, we may retain records of that communication, including any information you voluntarily share during the conversation, in order to resolve your query effectively and maintain service quality. We do not collect sensitive personal information beyond what is strictly required for account management, identity verification, and compliance with applicable Philippine regulations. All data collection is carried out transparently, and you will always be informed of the purpose for which your information is being gathered at the point of collection. You have the right to request a copy of the personal data we hold about you at any time by reaching out to our support team through the contact details available within your account.

The personal information we collect is used primarily to create and manage your kg77 account, process your deposits and withdrawals in PHP, and ensure that you can access all platform features without interruption. We use your data to verify your identity in accordance with our Know Your Customer obligations, which helps us prevent fraud, money laundering, and underage access to the platform. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy — these communications are service-related and are not optional marketing messages. We may also use aggregated, anonymised data about how players interact with the platform to improve our game offerings, optimise the mobile experience, and develop new features that better serve Filipino players. If you have opted in to receive promotional communications, we may use your email address or mobile number to send you relevant offers and updates, and you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. Your data is never sold, rented, or traded to third parties for their own marketing purposes under any circumstances.

kg77 may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of kg77, our players, or the public. In the event that kg77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, and you will be notified of any such change in advance where practicable. We do not share your personal information with any third party for their own independent marketing or commercial purposes, and we do not sell your data to data brokers or advertising networks. Any third-party service providers we engage are carefully vetted and are required to maintain data protection standards that are consistent with our own obligations under applicable Philippine law. Where data is transferred outside the Philippines, we take appropriate steps to ensure that it receives an equivalent level of protection in the destination country. If you have concerns about how your data is shared, you are welcome to contact our support team for further clarification.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the kg77 platform is encrypted using industry-standard protocols, and our servers are protected by firewalls, access controls, and regular security audits to maintain a robust defence against potential threats. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to avoid sharing your login credentials with anyone else. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations, including anti-money laundering record-keeping requirements applicable in the Philippines. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it in accordance with our internal data lifecycle procedures. In the event of a data security incident that affects your personal information, we will notify you and the relevant authorities as required by applicable law, and we will take all reasonable steps to contain and remediate the incident promptly. If you believe your account security has been compromised, please contact our support team immediately so that we can take action to protect your account without delay.

As a registered player on the kg77 platform, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to access the personal information we hold about you and to receive a copy of it in a commonly used format upon request. If any of the information we hold is inaccurate or out of date, you have the right to request that we correct it, and we will do so promptly once your identity has been verified. You may also request the deletion of your personal data where there is no longer a legitimate basis for us to retain it, subject to any legal obligations that require us to keep certain records for a specified period. If you have previously consented to receiving marketing communications from us, you can withdraw that consent at any time through your account settings or by contacting our support team, and we will stop sending you promotional messages within a reasonable timeframe. You have the right to object to certain types of data processing, including profiling for marketing purposes, and to request that we restrict the processing of your data in certain circumstances. To exercise any of these rights, please contact our support team using the details available within your kg77 account, and we will respond to your request in accordance with applicable data protection law. We will never penalise you for exercising your data rights, and your ability to use the platform will not be affected by making a legitimate data request.

The kg77 platform uses cookies and similar tracking technologies to ensure that the platform functions correctly, to remember your preferences, and to help us understand how players navigate and use our services. Essential cookies are necessary for the platform to operate and cannot be disabled, as they enable core functions such as maintaining your login session and processing transactions securely. We also use analytical cookies to collect aggregated, anonymised information about how players interact with the platform, which helps us identify areas for improvement and optimise the overall user experience for Filipino players. You can manage your cookie preferences through your browser settings, and most browsers allow you to block or delete cookies if you prefer — however, please be aware that disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks. Any data collected through cookies is handled in accordance with this Privacy Policy and is subject to the same security and retention standards as other personal data we hold. If you have questions about how we use cookies, the FAQ page contains additional guidance, or you can contact our support team directly for more information.

kg77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When we make changes, the updated policy will be published on this page with a revised effective date, and we encourage you to review it periodically to stay informed about how we protect your personal information. Where changes are material and significantly affect your rights or how we use your data, we will make reasonable efforts to notify you directly through the platform or via the contact details associated with your account. Your continued use of the kg77 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request the closure of your account by contacting our support team. This policy should be read alongside our Terms and Conditions and our Responsible Gaming page, which together set out the full framework governing your use of the kg77 platform. For any privacy-related questions or concerns not addressed here, please reach out to our support team through the contact details available after logging in to your account.